Whakapā mai

Contact us

Gisborne District Council - Te Kaunihera o Te Tairāwhiti

Please phone us for anything urgent

Issues with essential services like drinking water, rubbish collection or to report animal control or excessive noise. 
Phone 0800 653 800 or (+64 06) 867 2049 any time day or night - 24 hours a day, 7 days a week. 
If you phone outside our business hours our after-hours provider will assist you.

If you're hearing or speech impaired the New Zealand Relay Service can support you to call us

Contact us online

Contact us - Online Form »  Email us service@gdc.govt.nz » Media enquiry MediaEnquiry@gdc.govt.nz

If you spot something that needs our attention like a pothole, vandalism to any public facility, illegal dumping or damaged footpath you can report it to us instantly.

Here's more information on how to download the app and report issues

If you have the GDC FixIt app installed, you can delete it and just use this app from now on. We're phasing out the GDC Fix app.

Our customer service counter hours are 9am - 4pm Monday to Friday

  • Our main administration municipal centre is Awarua, 15 Fitzherbert Street, Gisborne.

We have a service centre:

  • Te Puia Springs service centre - 4746 Waiapu Road, Te Puia Springs.
    Office hours 9am - 4pm.
Our postal address is:

PO Box 747, Gisborne 4010, New Zealand

Contact us

  • When something needs fixing or our attention
  • Or ask us a question

Contact us Form


eFix - report it or get something fixed

We'll respond to your request during business hours.

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Address or if necessary describe where it is in relation to a landmark. So staff/contractors can easily locate the issue.

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