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Contact us

Gisborne District Council - Te Kaunihera o Te Tairāwhiti

Please phone us for anything urgent

If you need to report issues with essential services like drinking water, rubbish collection or if there's an immediate risk to the safety of people or property, please call us Phone 0800 653 800 or (+64 06) 867 2049 any time day or night - 24 hours a day, 7 days a week.

If you phone outside our business hours Monday - Friday 9am - 4pm, weekends or public holidays, our after-hours provider will assist you.

If you are deaf, hard of hearing or speech impaired and need support or assistance calling us, please use the services of the New Zealand Relay Service

Contact us online

Contact us Online Form »  Email us service@gdc.govt.nz » Media enquiry MediaEnquiry@gdc.govt.nz »  By AppAntenno

If you spot something that needs our attention like a pothole, vandalism to any public facility, illegal dumping or damaged footpath you can report it to us instantly.

Here's more information on how to download the app and report issues

If you have the GDC Fix app installed, you can delete it and use this app from now on. We're phasing out the GDC Fix app.

Our customer service counter hours are 9am - 4pm Monday to Friday

We're available by phone 24/7 including after hours, weekends and public holidays.

  • Our main administration municipal centre is Awarua located at 15 Fitzherbert Street, Gisborne.
  • Here we are on Google Maps

We also have a service centre in:

  • Te Puia Springs - 4746 Waiapu Road, Te Puia Springs.
    Office hours Monday - Friday 9am - 4pm
  • Here we are on Google Maps
Postal address:

PO Box 747, Gisborne 4010, New Zealand

Hours

  • Monday to Friday - 9am - 4pm
  • Saturday and Sunday - closed
  • Public holidays - closed

To report something that needs fixing or our attention, or ask us a question.

Contact Us eFix Form

I want to
Update my Contact Details Request Official Information under LGOIMA Give us Feedback Pay Online Register for Secondhand Sunday Report Flooding on my Property Question about Rates

eFix - report it or get something fixed

We'll respond to your request during business hours.

Tell us in as much detail as possible
Address or if necessary describe where it is in relation to a landmark. So staff/contractors can easily locate the issue.

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Action I/we would like taken
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