Gisborne District Council's hours and services over the Christmas and New Year holiday period.
Our phone service is always available
Phone us for anything urgent - such as issues with essential services like drinking water, rubbish collection, road safety or to report animal control or excessive noise
Phone 0800 653 800 or (06) 867 2049 anytime day or night - 24 hours a day, 7 days a week.
For non urgent requests, please contact us online
- Report issues on our eFix form
Staff will action non-urgent requests when we're back in the office from Monday 6 January.
Kerbside rubbish and recycling collection
Operates as normal each week day including public holidays, please have it kerbside by 7am
Office hours and customer service counter
Awarua, 15 Fitzherbert Street, Gisborne and Te Puia Springs Service Centre
| Date | Time |
|---|---|
| Friday 20 December | 9am - 4pm |
| Monday - Friday, 23 - 27 December | Closed |
| Saturday - Sunday | Closed |
| Monday - Friday, 30 December - 3 January | Closed |
| Saturday - Sunday | Closed |
| Monday 6 January - normal hours resume | 9am - 4pm |
Our facilities
Check the library's website
Closed Christmas Day
For public holidays and hours, see the Kiwa Pools webpage
For additional opening hours for rural transfer stations at Te Araroa, Waiapu, Te Puia Springs, Tokomaru Bay and Tolaga Bay see the transfer stations webpage
Services and information
Under the Building Act, building consent processing stops 5pm on 20 December and restarts 8am on 10 January.
Applications can still be lodged during this time.
Under the Resource Management Act consent processing stops 20 December and restarts 8am 10 January.
Applications can still be submitted during this time.
LIM applications will not be processed from 5pm on 20 December and restarts 8am on 10 January.
Applications can still be submitted during this time for processing from 10 January.
Here's our areas where it's an offence to consume or carry opened alcohol in public places.
All jet skis operating in our waters, including visitors to our district, must be registered.
Here's the free application form and information