Te waipuke whenua

Flooding problems on your property?

We want to know about any stormwater and wastewater flooding on your property, especially when we have heavy rain.

The information you give us will help us to find solutions to help prevent flooding on private property and reduce overflows into city rivers.

We continue to fix and replace our public stormwater and wastewater network of pipes that carry the water away from your property.

Council's public pipes only make-up half of the entire wastewater network, the other half are private drains and pipes owned by property owners.

We need to find out the issues that are happening on private property - especially when it rains.

How you can help

Contact us any time you have an issue with flooding on your property. This will help us to know where and what the issues are.

Take photos or video when there's flooding on your property and send them to us.  It's helpful for us to see the flooding and the depth it gets to. If flooding extends onto other properties, it would be helpful to note the extent of that flooding.

Tell us what happens on your property

Fill in this questionnaire - we ask about stormwater (rainwater) flooding and sewage overflows.