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Pay rates online

Pay rates online

Credit cards acceptedYou can pay your rates online with Visa and MasterCard credit and debit cards. Separate payments need to be made for each separate valuation.

Additional fees

A surcharge of 1.9 percent or $3 minimum (whichever is the greater) is applied to each transaction. We pass this fee on to you for the convenience of paying online, it covers bank charges and processing costs of your transaction with our bank.

You should check with your card issuer for details about other fees or charges that may also apply, as this credit card transaction is carried out in terms of the arrangement between you and your card issuer.

All payments are in NZD (New Zealand Dollars)

If payment is made using a credit card issued outside New Zealand, any currency conversion will be done according to the terms and conditions of the card - there may be currency conversion fees charged by your card issuer.

Processing time

Transactions made after 10:30pm New Zealand Standard time will be processed by Gisborne District Council on the next business day.

If you have any questions about paying online, or transactions you have made, please contact us

Enter either the valuation number, street address or legal description of the property you wish to make a payment for, click on the correct details

Secure payment

Gisborne District Council does not collect or save credit card information.

After searching for your property and entering a payment amount you will be directed to a secure PCI compliant web paged hosted by Paystation Ltd to enter your payment details. For more information regarding secure online payment transactions please read Paystation Terms of Use

Refund policy

Council will refund overpaid rates and/or invoices on a case-by-case basis. The refund will be made against the credit card used to make the payment. Please contact us if you require a refund.

Payment confirmation

You will receive payment confirmation and a receipt.

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