Contact us

Gisborne District Council - Te Kaunihera o Te Tairāwhiti

We are both the district and regional council for Gisborne - Tairāwhiti district. 

Our main administration centre, Awarua, is 15 Fitzherbert Street, PO Box 747, Gisborne 4010, New Zealand.

Our customer service team are available during business hours Monday to Friday 8.30am - 5pm

Customer service contact details

Phone - (+64 06) 867 2049 or 0800 653 800  
Phone us any time, day or night. If you phone outside our business hours, our after-hours provider will assist you.

Email - service@gdc.govt.nz

Online - fill in our eRequest Form 

Facebook - Facebook.com/GisborneDC(external link)

Official information request - request official information

Contact your elected members

Management team contact details

Media contacts

Contact us online

Tell us when something needs our attention such as a pothole, street light not working etc
Fill in our online eFix form

Install our GDC Fix app - tell us when something non-urgent needs fixing.

Ask us a question or request information Fill in our online eRequest form 

Tell us when we have done something great, or not. Fill in our online feedback

Private message us on Facebook during business hours - Facebook.com/GisborneDC(external link)

Online payments  

You can pay rates, infringements, invoices and dog registration online with a debit or credit card using QuickPay

Electronic bank transfer payments

Our bank account details are:

Bank: Westpac 
Account: 03 0638 0502288 00 
Name: Gisborne District Council 
SWIFT code for overseas payments: WPACNZ2W

In the reference field please say what the payment is for. 

Visit us

15 Fitzherbert Street, Gisborne.  Customer Service staff are available during normal business hours 8.30am to 5pm Monday to Friday.

Te Puia Springs service centre - see us on Google Maps(external link)  
4746 Waiapu Road, Te Puia Springs office hours Monday to Friday 8.30am to 4.30pm.